At Novotel & Ibis Melbourne Central, we take pride in our commitment to accessibility for all our guests, ensuring that everyone feels welcome and prioritized during their stay.

Our 13 accessible rooms in Ibis and 9 accessible rooms in Novotel are crafted with to cater to the unique needs of our guests with mobility challenges. These rooms feature wider doorways, spacious layouts, and adapted fixtures to ensure ease of movement and independence.

Beyond our accessible rooms, our entire team is dedicated to creating an inclusive experience for every guest. We prioritize accessibility awareness and sensitivity training for our staff to ensure they can accommodate different needs with warmth and proficiency. Our team is here to provide personalized assistance, ensuring that all guest's requirements are met with care and respect.

At Novotel & Ibis Melbourne Central, we consider guest feedback invaluable to our goal of excellence. We actively seek input from our guests to understand their needs better. Your valuable feedback allows us to better our services, facilities and amenities, ensuring that every visit is a seamless and convenient experience. 

We invite all our guests to join us in embracing diversity and fostering an environment where everyone feels valued and included.